This website (“website”) is operated by Kristi Lyn Glass LLC (hereafter referred to as Kristi Lyn Glass). This privacy policy only covers information collected at this website, and does not cover any information collected offline by Kristi Lyn Glass.

SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with Kristi Lyn Glass—online, by phone, email, or information you give us in any other way, such as by subscribing to Kristi Lyn Glass’ email mailing list. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, and email address. If you use a credit or debit card or pay by check, we will also include your account number.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:

  • To complete your purchase transactions
  • To provide the services you request
  • To send you periodic email newsletters, new product announcements, or new blog posts that you have requested to receive and from which you may opt out, as described below.
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
  • To improve our merchandise selections, customer service, and overall shopping experience

OTHERS WITH WHOM WE SHARE YOUR INFORMATION

Your information is never shared with any third parties, other than the following data processors: Helcim and WooCommerce for order payment processing, Google Analytics, Pinterest, and AdWords for usage statistics and Kristi Lyn Glass LLC product marketing efforts, and MailChimp for the collection (e.g., via sign-up forms) and storage of your personal data in order to allow us to create and use distribution lists, and send marketing email campaigns. MailChimp may transfer your personal data to certain of MailChimp’s sub-processors (who, as described in MailChimp’s Data Processing Agreement, perform some critical services, such as helping MailChimp prevent abuse and providing support to its customers). All Helcim payments are subject to the Helcim Privacy Policy.

Compliance with GDPR: Kristi Lyn Glass LLC, Helcim, Google Analytics, Google AdWords, Pinterest, and MailChimp are all robustly compliant with the European Union’s General Data Protection Regulation (GDPR) requirements.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

YOUR CALIFORNIA AND OTHER US STATE PRIVACY RIGHTS

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties (Helcim and MailChimp only). If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Kristi Lyn Glass, P.O. Box 281630, Lamoille, NV 89828-1630.

We comply with the privacy laws of other U.S. States, also.

COOKIES, WEB BEACONS, AND HOW WE USE THEM

A “cookie” is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the KristiLynGlass.com website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

ONLINE ACCOUNT REGISTRATION

To post comments and make online shopping faster and easier, you may register on the Kristi Lyn Glass blog. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

EMAILS

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Kristi Lyn Glass you can click on the “Unsubscribe” link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

ACCEPTANCE

By using this website and/or checking the agreement checkbox before placing your order, you accept the policies set forth in this Privacy Policy. To have your personal data removed from our records, contact Customer Service.

QUESTIONS?

We’ll be happy to provide additional information or answer any questions.

Call (775) 738-3520 (no texts)

Write
Customer Service
Kristi Lyn Glass
PO Box 281630
Lamoille, NV 89828-1630

Email
kristi@KristiLynGlass.com